According to Odaily, French telecommunications giant Orange has announced a collaboration with OpenAI and Meta to fine-tune large language models (LLMs) for better understanding of African languages. This initiative aims to enable Orange's users in Africa to communicate with customer support and sales in their native languages. The telecom operator also revealed that the open-source AI models will be available under a 'free license' for external non-commercial use, such as in public health and education sectors.
Orange's statement highlighted its plans to drive AI innovation in regional languages by partnering with local startups and other tech companies. The overarching goal is to bridge the widening digital divide faced by the continent's residents. Orange emphasized its commitment to making AI accessible to everyone in these regions, including illiterate and other vulnerable groups. Beyond the focus on African languages, Orange has also signed an agreement with OpenAI to gain direct access to its models. This access will allow Orange to enhance its existing solutions and gain early access to advanced AI models, facilitating the development of new applications like AI-driven customer voice interactions.