Customer support isn’t the first thing that comes to mind when people talk about Web3. But for many users, especially those taking their first steps into self-custody, it’s often the difference between staying or walking away. At Trust Wallet, we’ve spent years simplifying the Web3 experience for millions of people around the world. We’re building toward a future where anyone can use their wallet like a personal bank—secure, self-managed, and on-chain
source: https://beincrypto.com/the-human-layer-of-web3-inside-trust-wallets-approach-to-support/