AI Tools Linked to Increased Workload and Burnout, Study Finds

A recent study published in the Harvard Business Review highlights the impact of AI tools on employee workload and well-being. According to NS3.AI, the research indicates that the use of AI has led to 'workload creep,' where tasks expand and work boundaries become blurred. Employees utilizing AI report engaging in more multitasking and working longer hours, which has contributed to higher burnout rates despite a perceived increase in productivity. The researchers recommend that companies implement structured AI usage practices to help mitigate fatigue and safeguard employee well-being.