The Human Layer of Web3: Inside Trust Wallet’s Approach to Support

Customer support isn’t the first thing that comes to mind when people talk about Web3. But for many users, especially those taking their first steps into self-custody, it’s often the difference between staying or walking away. At Trust Wallet, we’ve spent years simplifying the Web3 experience for millions of people around the world. We’re building toward a future where anyone can use their wallet like a personal bank—secure, self-managed, and on-chain source: https://beincrypto.com/the-human-layer-of-web3-inside-trust-wallets-approach-to-support/