OKX: User losses caused by abnormal prices will be compensated in the form of USDT before September 20, including handling fees

Odaily Planet Daily News OKX Chinese issued an article on the After verification, the problem was caused by an abnormality in the platform's price limit service, which caused some contracts to be unable to issue orders normally, resulting in price deviations and causing some users to trigger liquidation or stop loss. OKX will compensate users who trigger liquidation or stop loss due to this problem. The specific compensation information is as follows: 1. Compensation objects: For users who have completed opening a position before 3:38:07 pm (UTC+8) on September 13th, and whose account was forced to liquidate and stop loss was triggered between 3:38:07 ~ 3:43:59 pm, the transaction type Including perpetual contracts, delivery contracts, and leveraged transactions. 2. Compensation amount: The compensation for liquidated users is the loss between the mark price at 3:38:06 pm and the liquidation transaction price during the service abnormality period. Stop loss user compensation is the loss between the mark price at 3:38:06 pm and the stop loss transaction price during the system abnormality period. Compensation includes the handling fees incurred by the user for this transaction. 3. Compensation form: The compensation will be directly distributed to the user’s capital account in the form of USDT before September 20. Finally, OKX apologizes for the inconvenience this incident has caused to users, and has optimized relevant product functions to avoid similar situations from happening.