OKX: Explanation on recent security incidents in individual customer accounts

OKX Chinese has published a statement on the X platform regarding the recent security incidents in individual customer accounts, including the following points: 1. All users involved in this incident have been/immediately resolved; 2. This incident has nothing to do with the choice of Google Authenticator or SMS verification, but OKX does recommend capable users to use Google Authenticator; 3. OKX's customer account security system has been tested for more than 10 years. We have full confidence in security and will continue to adhere to the principle of compensation for customer losses caused by our own reasons; 4. It has been verified that someone forged judicial evidence documents and obtained the information of very few customers. This matter has been filed for investigation by the judicial authorities, and we cannot disclose more specific details. We have optimized the process of judicial cooperation, introduced a verification mechanism, and strengthened the security level of AI face recognition. In the future, we will introduce an expiration mechanism for the authentication address in the address book to prevent such incidents from happening again. There have been no new cases of user account theft or information leakage.