MoneyGram admits that cybersecurity issues caused service outages for several days and is still working to restore

Financial services company MoneyGram has acknowledged a multi-day outage due to a “cybersecurity issue” and says it is still working to restore service, with some success. “MoneyGram recently discovered a cybersecurity issue that impacted some of our systems,” the company said in a post on September 23. According to DownDetector, a service status information aggregator, hundreds of people have reported MoneyGram outages in the past 24 hours, days after users reported that its service was down on September 20. MoneyGram added that when it discovered the issue, it “immediately launched an investigation and took protective measures to resolve the issue, including proactively taking systems that impacted network connectivity offline.” The company said it is working with law enforcement and “leading external cybersecurity experts” to mitigate the issue. MoneyGram added that currently pending user transactions will be available once systems are back online. MoneyGram did not disclose the details of the cybersecurity issue, how it occurred, which systems were affected, whether sensitive data may have been accessed, or give a timeline for when it expects its services to be fully operational again. (Cointelegraph)