Symbiotic posted a review of the social media account security incident on X.
Symbiotic said that in addition to hacking into the X account, the hacker also purchased a phishing domain on September 19, 2024, which looks exactly like the domain posted by the Symbiotic official account. In addition, the hacker also created a Google Workspace account on the domain, designed to impersonate an email with a corporate X account.
Symbiotic mentioned that although access to the X account has been restored, it is still investigating the incident. No possible avenues of recourse are currently ruled out, and all feasible options for holding the hacker accountable are being explored. Symbiotic will notify and cooperate with the appropriate legal authorities to assist in its investigation, and will continue to provide new dynamic updates in the future to ensure that this issue is resolved.
After the hack, Symbiotic built a Telegram announcement channel that provides additional endorsement for all official announcements. The link to the channel can be found on the official domain.