According to PANews, a security case involving the use of hardware wallets was shared by SlowMist's C0sine on the X platform. The case involved a user who stored Bitcoin in a hardware wallet, assuming it was secure. However, after several years, the user discovered that the wallet's battery had swollen and was unusable. Upon replacing the battery at a local electronics market, the user found that the wallet had been reset and, without a backup, the Bitcoin was permanently lost.
C0sine emphasized the importance of backing up hardware wallets and seeking professional assistance for repairs. He commented on the situation, questioning which hardware wallet was involved to avoid similar issues. He noted that having a mnemonic backup could mitigate such losses, but without it, the situation is dire.