Odaily Planet Daily News Bitget Chinese head Xie Jiayin posted on the X platform that he would guarantee the rights and interests of users.
1. If a user's account is liquidated during the risk control period, full compensation will be paid after verification that there is no abnormality;
2. Yesterday afternoon from 4:00 to 4:30, users participated in VOXEL contract transactions. If there was a loss, full compensation will be paid after verification
3. Currently rolling back, the deducted profit will not be calculated into the handling fee
4. Currently, everything is still being processed, and the compensation process will start tomorrow.