Coinbase Product Manager: Account limits have been reduced by 80%, and fraud models have been improved by about 20%

Odaily Planet Daily News Dor, the head of Coinbase products, posted on the X platform that a fraud case was handled this week. After choosing to suspend the transaction and requesting more information about the transaction from the user, the account owner could not be contacted and decided to reject the transaction and restrict the account to prevent the account from being stolen. The purpose is to protect users from unauthorized account access and withdrawals, but it caused a legitimate user to feel frustrated (the user must go through the account recovery process). Coinbase is balancing this situation. It has reduced account restrictions by more than 80%, optimized and improved the fraud model by about 20% in the past few weeks, and upgraded the infrastructure to continuously retrain multiple models. Coinbase CEO Brain Armstrong responded that it is crucial for the platform to reduce account restrictions while ensuring customer security.