JPMorgan Chase Employee Accidentally Unfreezes Scammer’s Stolen Money, Triggering $20,000 Loss for Arizona Couple

An Arizona couple is reportedly out $20,000 after a Chase Bank employee accidentally unfroze funds taken by a scammer. In March, the couple received a text asking if they authorized a $399 Zelle payment to “Susan Smith,” according to a new report from 12 News. They replied “No” and were given a number to call source: https://dailyhodl.com/2025/08/05/chase-bank-employee-accidentally-unfreezes-scammers-stolen-money-causing-20000-loss-for-arizona-couple/