SAP's Joule AI Tools Face Criticism from Users

SAP customers and resellers have expressed dissatisfaction with the company's Joule AI tools, citing difficulties in usage and limitations in functionality. Bloomberg posted on X, highlighting concerns that the tools may not justify their cost. Users have reported challenges in integrating the AI tools into their operations, leading to questions about their overall value. The feedback suggests that SAP may need to address these issues to improve customer satisfaction and enhance the usability of its AI offerings.