Refund Process Criticized After Funds Returned Without Official Steps

According to BlockBeats, SlowMist's Cosine shared an update on social media, revealing that he received a refund without following the official procedures. He expressed satisfaction with the outcome, stating, "Happy Ending." Cosine advised others who have experienced similar issues to contact the official email provided in the transaction message if their funds have not been returned. He noted that the official response may require steps such as registering for their Cloud service or setting up an Alby Hub, but suggested that doing nothing might also result in a refund. Cosine criticized the situation, emphasizing that the nature of the incident would have been different if the official message had included instructions for retrieving the funds when they were initially transferred.